As a seasoned provider of Managed IT Services in Jacksonville, Florida, we employ industry-leading hardware and software resources that allow us to resolve issues fast and keep our local Jacksonville clients' systems in the most reliable, secure, and predictable state possible.
Managed IT is our managed services offering in which we proactively manage and monitor your IT environment. We support your users through advanced monitoring technology and a unique service model. Our advanced capabilities allow us to identify problems before they cause downtime for your business.
Through this service model, you experience an increase in up-time by as much as 60% compared to previous break fix models. With the ability to receive up-to-the-minute health indications of your environment from our advanced monitoring solution, our expert Jacksonville managed IT consultants are able to significantly reduce your downtime.
Our average client saves 25 - 40% annually in IT related expenses.
Proactive support at a fixed monthly cost
Emergency on-site and remote support
Live phone support 24 x 7 x 365
Remote resolution of issues more than 90% of the time
Dedicated account managers
Complete monitoring of mission critical applications
Around-the-clock threat monitoring and protection
No out of pocket maintenance fees
No disruption to day-to-day business
Easy to understand graphical reporting of performance