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Jacksonville #1 Managed IT provider for a reason.
Contact Our Jacksonville Managed Services Team

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904.807.6585
Jacksonville Managed IT Services

Proactive Support

We're not being cliché when we say our help desk and 24/7 emergency support response is second to none. You call, we answer. Period. That's how it always should be.

Fixed Monthly Cost

We like making things easier for you, especially when it comes to saving money on things you don't need to pay for. No hidden costs, including extra hardware or software fees.

Universal Monitoring

From day-to-day operations and applications to potential hazards, we have the all-seeing eye. And no matter how sophisticated modern threats become, iON is always one step ahead.

Saving productivity, one crisis at a time.

Derek Fowler
Chief Problem Solver

© 2019 iON Management
iON Management

Why iON?

As a seasoned provider of Managed IT Services in Jacksonville, Florida, we employ industry-leading hardware and software resources that allow us to resolve issues fast and keep our local Jacksonville clients' systems in the most reliable, secure, and predictable state possible.

Managed IT is our managed services offering in which we proactively manage and monitor your IT environment. We support your users through advanced monitoring technology and a unique service model. Our advanced capabilities allow us to identify problems before they cause downtime for your business.

Through this service model, you experience an increase in up-time by as much as 60% compared to previous break fix models. With the ability to receive up-to-the-minute health indications of your environment from our advanced monitoring solution, our expert Jacksonville managed IT consultants are able to significantly reduce your downtime.

Our average client saves 25 - 40% annually in IT related expenses.

Key Benefits

  • Proactive support at a fixed monthly cost
  • Emergency on-site and remote support
  • Live phone support 24 x 7 x 365
  • Remote resolution of issues more than 90% of the time
  • Dedicated account managers
  • Complete monitoring of mission critical applications
  • Around-the-clock threat monitoring and protection
  • No out of pocket maintenance fees
  • No disruption to day-to-day business
  • Easy to understand graphical reporting of performance
  • Ability to focus on business priorities
  • Increased operational efficiencies
  • Reduced resource and training costs
  • Predictable monthly service costs
  • Dependable Service Level Agreement (SLA)